This Terms of Service (“Terms”) governs your access to and use of the website www.cybercrimehelpline.com (“Website”) and services provided by Global Cyber Crime Helpline (“CCH”, “we”, “our”, or “us”).
By accessing or using this Website or engaging our services, you agree to be legally bound by these Terms.
- Nature of Services
Global Cyber Crime Helpline provides specialized services including but not limited to:
- Cyber Security consulting and risk assessment
- Digital forensic investigation and analysis
- Incident response and cybercrime assistance
- Techno-legal advisory and compliance support
- Training, workshops, and awareness programs
All services are delivered on a best-effort, professional basis in accordance with applicable laws and industry standards.
- Eligibility
By using this Website or our services, you confirm that:
- You are at least 18 years of age
- You have the legal authority to enter into binding agreements
- Any information provided by you is accurate and lawful
- User Obligations
You agree not to:
- Use the Website for unlawful or fraudulent purposes
- Submit false, misleading, or unauthorized information
- Attempt to gain unauthorized access to systems or data
- Interfere with the Website’s functionality or security
- Misuse forensic or Cyber Security services for illegal activities
Global Cyber Crime Helpline reserves the right to terminate access in case of violation.
- Scope & Limitations of Services
- All forensic findings, reports, and advisory outputs are based on available data and technical analysis at the time of engagement.
- Global Cyber Crime Helpline does not guarantee specific outcomes, including legal or investigative results.
- Our services do not substitute law enforcement authority or judicial processes.
- Any reliance on reports or advisory is at the client’s discretion and risk.
- Client Responsibility (For Investigations & Cases)
Clients engaging Global Cyber Crime Helpline for forensic or Cyber Security services must:
- Ensure lawful ownership or authorization of data/devices submitted
- Obtain necessary consents where third-party data is involved
- Avoid submission of illegally obtained data
Global Cyber Crime Helpline shall not be liable for legal consequences arising from unauthorized or unlawful data provided by the client.
- Confidentiality
Global Cyber Crime Helpline maintains strict confidentiality of all client information and case-related data.However, disclosure may occur if required:
- Under applicable law or court orders
- To law enforcement agencies or regulatory authorities
- To prevent fraud, cyber threats, or national security risks
- Intellectual Property Rights
- All content on the Website (text, logos, materials, reports) is the property of DTF unless otherwise stated.
- Clients are granted limited, non-transferable rights to use reports for lawful purposes.
- Unauthorized reproduction, distribution, or misuse is strictly prohibited.
- Payment & Engagement Terms
- Fees for services will be defined via proposal, agreement, or work order.
- Payments are non-refundable unless explicitly agreed in writing.
- Global Cyber Crime Helpline reserves the right to suspend services in case of non-payment.
- Limitation of Liability
To the maximum extent permitted by law:
- Global Cyber Crime Helpline is not liable for indirect, incidental, or consequential damages
- Liability is limited to the amount paid for the specific service engagement
- We are not responsible for losses arising from cyber incidents beyond our control
- Website Disclaimer
The information on this Website:
- Is for general informational purposes only
- Does not constitute legal, financial, or professional advice
- May not always be accurate, complete, or up to date
Global Cyber Crime Helpline makes no warranties regarding:
- Website availability or uninterrupted access
- Accuracy or reliability of content
- Absence of viruses or harmful components
- Third-Party Links
The Website may contain links to third-party platforms.
Global Cyber Crime Helpline is not responsible for:
- Content or policies of external websites
- Any loss or damage arising from their use
Users should review third-party terms independently.
- Indemnification
You agree to indemnify and hold harmless Global Cyber Crime Helpline, its team, and affiliates from:
- Any claims, damages, or legal actions
- Arising from misuse of services
- Violation of these Terms
- Submission of unlawful or unauthorized data
- Termination
Global Cyber Crime Helpline reserves the right to:
- Suspend or terminate access without prior notice
- Refuse service in case of legal, ethical, or compliance concerns
- Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra.
- Force Majeure
Global Cyber Crime Helpline shall not be held liable for failure or delay in performance due to events beyond reasonable control, including:
- Natural disasters
- Cyber attacks
- Government actions
- Infrastructure failures
- Modifications to Terms
Global Cyber Crime Helpline reserves the right to modify these Terms at any time.
Continued use of the Website or services constitutes acceptance of updated Terms.
- Contact Information
For queries related to these Terms:
Email: complaints@cybercrimehelpline.com Website: www.cybercrimehelpline.com
Legal Note:
These Terms are designed to align with Indian cyber laws, including the Information Technology Act, 2000, and evolving data protection regulations. For specific engagements, separate contractual agreements may override these general Terms.
